Question 1

What is the U-Pass?

Accepted Answer

The U-Pass is a Universal Bus Pass program, which enables eligible Niagara College students, the ability to ride all Niagara Regional Transit buses during their programs of study at Niagara College for a mandatory fee of $280/semester.

Question 2

How do I register for my U-Pass?

Accepted Answer

If you are an eligible NC U-Pass student (have paid the mandatory $280 fee in your semester of study), then you simply download the “Transit App” from the Google Play store or the Apple App store:
Step 1: Download the Transit App
Click here for IOS,(https://itunes.apple.com/app/apple-store/id498151501?pt=2090552&ct=website-homepage&mt=8) Click Here for Android
(https://play.google.com/store/apps/details?id=com.thetransitapp.droid&referrer=utm_source%3Dtransit%26utm_medium%3Dwebsite-homepage%26utm_campaign%3Dwebsite-homepage)  
Step 2: Register your Transit App account with your NC Student Email. Your NC Student Email is what allows you to get the NC UPass.
  
Step 3: Register by December 31st to see the pass in your account by January 5th.
You can use your NC Student Card or class timetable to ride the bus from January 1st until January 23rd, 2026.

Question 3

Why don’t I see the pass right away after I register?

Accepted Answer

The UPass will take a few days to show up in your account. We encourage all students to register as soon as possible to have access to the pass for the first day of class.

Question 4

Can I opt-out of the U-Pass?

Accepted Answer

The U-Pass is a mandatory fee that all full-time students pay at Niagara College and cannot be refunded. We highly encourage all students to sign-up for your U-Pass even if you drive to campus. It’s a valuable tool if your car breaks down or if you’re out and about with friends.
If you’d like more details on this process, please click here:

Question 5

How do I access Specialized Transit?

Accepted Answer

If you're a student who is looking for specialized transit, you'll need to apply through this link https://nrtransit.ca/specialized-transit/
(https://nrtransit.ca/specialized-transit/)
When using the service, you will need to use two apps. One app, the NRTPlus App, will be used to book and track your trip. The second app will be the Transit App that holds your UPass. You will use the transit app to show your Upass and scan it once your ride arrives.
For more information please visit the link below:
Changes coming to NST, NRT OnDemand and FAST - Niagara Region Transit (nrtransit.ca)(https://nrtransit.ca/news/streamlined-transit-services/)

Question 6

What if I'm on my CO-OP semester?

Accepted Answer

If you are entering a co-op semester, please note that you are not charged for the UPass Fee. If you require the UPass for your co-op, please email either sacreception-nl@niagaracollege.ca (sacreception-nl@niagaracollege.ca)for NOTL Campus students, or sacreception-wc@niagaracollege.ca (sacreception-wc@niagaracollege.ca)for Welland Campus students with your name, student number, and your request to opt into the UPass for your term. Once you've opted in, the UPass will be charged to your student account.

Question 7

Do I have access to the U-Pass in semesters where I am not studying?

Accepted Answer

Only NC students that are enrolled in active classes are eligible for the U-Pass.  If you have graduated or are on a “break semester”, you will not be charged for the U-Pass and will not have access to the U-Pass program.  You will have to purchase a daily, 31-day or 10-ride pass through Niagara Regional Transit during those times.

Question 8

Which buses can I take with my Niagara College U-Pass?

Accepted Answer

All eligible NC U-Pass students can ride any Niagara Regional Transit bus with their U-Pass.  The U-Pass also works for students looking to use Niagara Regional Transit OnDemand service.  Use of the GO bus in NOT included in your U-Pass fee.

Question 9

Does the U-Pass work on the Niagara Falls WEGO buses ?

Accepted Answer

No, a separate pass is required to access WEGO busses.

Question 10

I used to take the WEGO Red Line bus, but I can’t find it anymore. Which bus should I take instead?

Accepted Answer

The Niagara Region Transit (NRT) will take over the operation of the WEGO Red Line. This line will be renamed Route 116 (Weekdays) (https://nrtransit.ca/routes/niagara-falls/116/)and 216 (Evenings/Weekends) (https://nrtransit.ca/routes/niagara-falls/216/)and you can use your UPass to take this bus.
Route 116 - Niagara Region Transit (nrtransit.ca)(https://nrtransit.ca/routes/niagara-falls/116/)

Question 11

Does my U-Pass work on the GO Transit bus?

Accepted Answer

No, your Niagara College U-Pass is valid for the Niagara Regional Transit and local buses branded with Welland, Niagara Falls & St Catherines. It is also valid for Niagara Regional Transit OnDemand transit.   The GO Transit (large green buses) buses WILL NOT accept your U-Pass.

Question 12

Where can I find transit routes?

Accepted Answer

Routes to campus can be found on Transit App.

Question 13

What if I have early morning/late night classes?

Accepted Answer

Niagara Regional Transit offers a robust transit service with many buses starting at 7am and ending service at 10pm.

Question 14

What if I do not have a phone to access the pass?

Accepted Answer

Please reach out to jatanguay@niagaracollege.ca (mailto:jatanguay@niagaracollege.ca)if you do not have a phone to access the pass and NCSAC will work together to make sure you get access to the U-Pass.

Question 15

What should I do if I have a complaint about the U-Pass service?

Accepted Answer

All students with U-Pass concerns are encouraged to fill out a U-Pass complaint form.  Click Here (https://www.yourncsac.ca/transitfeedback)

Question 16

How did the students at Niagara College decide to implement the U-Pass?

Accepted Answer

In 2023, NCSAC held a referendum (student vote) where the students at Niagara College approved a mandatory fee with a vote of 74% in favour for a U-Pass.  A student referendum is recognized as a Ministry of College & Universities approved process to implement new mandatory ancillary fees at post-secondary institutions across Ontario.

Student Transit

Important Information & Frequently Asked Questions

Important

Summer 2026 - Information

Transit Do's and Don'ts

Frequently Asked Transit Questions

What is the U-Pass?

How do I register for my U-Pass?

Why don’t I see the pass right away after I register?

Can I opt-out of the U-Pass?

How do I access Specialized Transit?

What if I'm on my CO-OP semester?

Do I have access to the U-Pass in semesters where I am not studying?

Which buses can I take with my Niagara College U-Pass?

Does the U-Pass work on the Niagara Falls WEGO buses ?

I used to take the WEGO Red Line bus, but I can’t find it anymore. Which bus should I take instead?

Does my U-Pass work on the GO Transit bus?

Where can I find transit routes?

What if I have early morning/late night classes?

What if I do not have a phone to access the pass?

What should I do if I have a complaint about the U-Pass service?

How did the students at Niagara College decide to implement the U-Pass?

Student Transit

Important Information & Frequently Asked Questions

*Important*

Summer 2026 - Information

​

Transit Do's and Don'ts

Frequently Asked Transit Questions

What is the U-Pass?

How do I register for my U-Pass?

Why don’t I see the pass right away after I register?

Can I opt-out of the U-Pass?

How do I access Specialized Transit?

What if I'm on my CO-OP semester?

Do I have access to the U-Pass in semesters where I am not studying?

Which buses can I take with my Niagara College U-Pass?

Does the U-Pass work on the Niagara Falls WEGO buses ?

I used to take the WEGO Red Line bus, but I can’t find it anymore. Which bus should I take instead?

Does my U-Pass work on the GO Transit bus?

Where can I find transit routes?

What if I have early morning/late night classes?

What if I do not have a phone to access the pass?

What should I do if I have a complaint about the U-Pass service?

How did the students at Niagara College decide to implement the U-Pass?

​

Important