Get Answers to all your Transit Questions Here!
As a result of the changes COVID-19 has created, we have made the incredibly difficult decision to suspend the U-Pass Program you'd normally be used to. As such, we completely understand that you're going to have questions.
This page is being dedicated to answering as many of those questions as we can.
If your question isn't answered, we encourage you to email Tom Price - NCSAC President - email@example.com
Why was the U-Pass Program suspended for the Fall Semester?
Niagara College has recently announced a “hybrid” delivery model of academics, with many classes being offered virtually as per Ministry guidelines. With the reduction in on-campus classes, many of you will not be required to travel to campus in the fall.
Please keep in mind that the U-Pass was initiated as a service to offer support to your academic experience and must be charged to all students in order to make the program viable to our transit providers. With the limited number of students having to travel to campus in September, it would not be fair to charge all students the mandatory U-Pass ancillary fee. If you have questions, pleas email NCSAC President Tom Price through the button below.
Was I charged for the U-Pass fee for the Spring or Fall Semesters?
You were not charged the fee for either semesters. We felt it would not be fair to charge all students the mandatory U-Pass ancillary fee.
Where can I visit to purchase monthly transit passes in the Fall (both in person, and online?
Passes cannot be purchased online, but are available for purchase at the following locations:
Morrison / Dorchester Hub, Monday to Friday, 8:30 a.m. - 4:30 p.m. (contactless fare payments only)
St. Catharines Bus Terminal, Monday to Friday, 7 a.m. - 7 p.m., Saturday and Sunday, 10:15 a.m. - 5:15 p.m. (contactless fare payments is preferred)
Welland Bus Terminal, every day from 8 a.m. - 3:45 p.m.
Will I have to purchase multiple passes if I live in Niagara Falls and have to travel to Welland? If that's the case, will I have to purchase a Regional Bus Pass?
In this case, students would need to purchase a Niagara Regional Transit Pass only. If they only purchased a 2-ride or 10-ride card, they will need to request a transfer when boarding the bus which will allow them to transfer to a local service. https://niagararegion.ca/transit/transfers.aspx. Otherwise, they can simply show their NRT monthly pass on each bus.
Please note that Niagara-on-the-Lake does not honour NRT passes so students would require a separate pass for local services in that municipality.
Is there, or will there be a discounted monthly pass for students like me?
Students will be required to purchase an adult fare. There will not be a student discount, however for students that will be travelling daily, there is savings in purchasing a monthly pass.
I don't want to purchase a pass every month, can I buy one for a full semester? Or do I have to buy one monthly.....?
Anyone can purchase more than one month at a time for St. Catharines Transit (31 day pass) and Niagara Falls Transit (30 day pass). These passes are activated when the card is tapped for the first time.
NRT Passes are only good in the month that they are purchased so it is advantageous to get them early in the month as the price is not pro-rated.
Will the U-Pass return in the Winter 2021 Semester?
NCSAC will be working with our transit partners closely and monitoring the COVID-19 situation. As the situation surrounding COVID-19 evolves, we will work with our transit partners to make appropriate U-Pass program changes.
Additional transit information can be found by clicking the buttons below: